School complaints procedure

We do hope that you won’t find cause for complaint however we all welcome feedback!

In the first instance most quires can be answered by your child’s class teacher. If not then please make an appointment at the school office to see the Deputy head teacher Mr Lambie or the head teacher Ms Dowley. You can of course speak with any governor especially if you feel your concern has not been dealt with satisfactorily. The chair of Governors is Mrs Sandra Osman. She can be contacted through the school office.

John Randall Primary School

Queen Street, Madeley
Telford, Shropshire, TF7 4DS

01952 388390

a2176@taw.org.uk